![]() We have found that every time we use a different USB slot, we have to re-register. Next thing is to start Windows Hello, but first remove all stored fingerprints (in Windows 10 sign-in – not in AuthentecTruesuite) and re-register. Then update the drivers – the Authentec Truesuite drivers will now be in the system list, select the ‘latest’ AES2810. Then reinstall Authentec and restart windows 10. this should load the upek drivers manually. ![]() Remove the device using device manager – and all associated drivers and files (when asked) then completely uninstall Authentec – from the registry too. To resolve this you can take the following steps: Truesuite will still work but not for Windows login. The Windows 10 Update of May/June 2016 (1511?) uninstalls Authentec Truesuite without asking you. Eikon Mini Windows 10 Update of May/June 2016 Uninstalls Authentec without asking you
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